Now Enrolling: Live Cohorts – Rethinking SaaS UX in the age of AI & AI Product Workflow for Product Managers – March 2025
Now Enrolling: Live Cohorts – Rethinking SaaS UX in the age of AI & AI Product Workflow for Product Managers – March 2025
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🤝 Course Content
The outcome of this module is to equip you with the tools and knowledge to communicate effectively in your teams, inspire collaboration, and create a supportive and inclusive environment. By honing these essential skills, you will gain the confidence to articulate your ideas, listen empathetically, and engage with others in a way that fosters understanding and trust.
The ability to listen actively positively impacts your work, fosters collaboration, and leads to better outcomes with your team. When people feel listened to, they feel respected and heard.
Clear and concise writing fosters effective communication among team members, ensuring shared understanding and alignment on complex ideas and design concepts. It also facilitates efficient documentation and decision-making, promoting collaborative teamwork and successful delivery of user-centered experiences.
Empathy is essential for UX leaders as it allows them to understand and connect with their team members, fostering a collaborative and inclusive environment where everyone’s perspectives and contributions are valued. By cultivating empathy, UX leaders can build strong teamwork, enhance communication, and inspire the collective creativity necessary to deliver exceptional user experiences.
Non-verbal communication is crucial for UX leaders in promoting effective teamwork as it helps convey trust, engagement, and understanding without relying solely on words. Non-verbal cues such as body language, facial expressions, and gestures can create a positive and collaborative atmosphere, enhance mutual understanding, and strengthen the team dynamics essential for successful projects.
Effective verbal communication is crucial for UX leaders as it enables them to articulate their ideas clearly and collaborate with team members, fostering a cohesive and efficient workflow. By fostering open and effective communication, UX leaders can create a harmonious team environment that leads to successful project outcomes and a positive impact on user experiences.
Empathy is essential for UX leaders as it allows them to understand and connect with their team members, fostering a collaborative and inclusive environment where everyone’s perspectives and contributions are valued. By cultivating empathy, UX leaders can build strong teamwork, enhance communication, and inspire the collective creativity necessary to deliver exceptional user experiences.
Hi, I’m Mark Swaine 👋
I’m a startup founder and product & UX leader, and the founder of the UX Institute. For the past 15+ years, I’ve been helping SaaS teams turn ideas into products people genuinely love to use. I’ve worked across startups, scale-ups, and larger organisations — from shaping early concepts and launching MVPs to untangling complex legacy systems — always focused on solving real growth challenges through better product experiences.
💬 Testimonials
We built our content specifically for decision-makers. It’s designed to fit into your schedule and
focuses on the aspects of UX that have the greatest impact on product success.
Mark is an honest, experienced, and human UX designer. He has helped me gain the knowledge that only comes from years of experience doing UX with real clients – the things that many courses or books often miss. Believing that UX is ever-growing, Mark will never claim himself to be the UX expert; however, his knowledge around the digital world is well worth learning under. Thank you, Mark!
Mark is an honest, experienced, and human UX designer. He has helped me gain the knowledge that only comes from years of experience doing UX with real clients – the things that many courses or books often miss. Believing that UX is ever-growing, Mark will never claim himself to be the UX expert; however, his knowledge around the digital world is well worth learning under. Thank you, Mark!
Mark is an honest, experienced, and human UX designer. He has helped me gain the knowledge that only comes from years of experience doing UX with real clients – the things that many courses or books often miss. Believing that UX is ever-growing, Mark will never claim himself to be the UX expert; however, his knowledge around the digital world is well worth learning under. Thank you, Mark!
UXI Courses are industry-based for aspiring Tech Founders, UX Designers, Product Managers, Developers and Design Teams. Our goal is to deliver the most actionable and up-to-date learning experience of your career.
All courses in the UXI curriculum are up-to-date and industry-based. The curriculum has been crafted from a Product and UX Leadership perspective on inventing and reinventing digital products and services This is a unique course opportunity that aims to get you up to speed and confident in your next steps.
On course completion students receive UXI accreditation.
Investing in any UXI course for leadership professionals will equips you with the essential skills to navigate the evolving landscape of UX, ensuring you can lead and operate in a team to create products that truly resonate with users. This specialized training empowers leaders to drive innovation, enhance collaboration, and ultimately, deliver exceptional user-centric solutions that stand out in today’s competitive market.
A UX course tailored for leadership professionals can significantly enhance your career by equipping you with the essential skills to lead and inspire teams in the field of User Experience. It provides a comprehensive understanding of UX principles for leaders, enabling you to drive user-centered design strategies, foster innovation, and deliver exceptional products or services that resonate with target audiences. Additionally, it positions you as a valuable asset in the industry, opening up opportunities for career advancement, higher earning potential, and the ability to make a meaningful impact on user experiences within your organization.
Every company has a different policy regarding professional development. If tuition reimbursement through your company is a possibility you’d like to explore, once you’ve applied we can provide support and facilitation to help participants avail of the opportunity.
We accept company payments on behalf of students.
Need help convincing your manager? Get in touch.
