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'User Research' & 'SaaS UX Design' certificate courses enrolling now for January 15th 2024 Start Dates.

Learn the UX Skills that matter today.

UX changes fast. We help you keep up.

Now Enrolling

Enrol for our 'SaaS UX' & 'UX Research' Courses by January 10th, 2024. Courses Kick off January 15th, 2024.

We have up-skilled UX Researchers, UX Teams, UX Leaders, & Product Designers around the world.

UX SaaS Course
Enrolling Now for January 2024 Cohorts - Enrol by January 10th 2024

UX Design for SaaS (Software as a Service) is a 12-week virtual learning program for Startup Tech Founders, UX Designers, Product Managers, and Product Teams creating SaaS experiences.

Mentors will meet weekly through one-on-ones and webinars to help guide curriculum, project completion, and success.

Learn modern acquisition, activation, and retention user experience design.

Fast-track your knowledge with an injection of condensed real-world hands-on learning, frameworks, and tools that are immediately applicable.

Enrolling Now for January 2024 Cohorts - Enrol by January 10th, 2024

UX SaaS Course
Enrolling Now for January 2024 Cohorts - Enrol by January 10th 2024

Learn product research methodologies and strategies to apply to your products and services.

The Professional User Research Program is based on industry methodologies that help startups and corporates validate and create new product and service experiences.

Learn how to apply the right research strategies and activities that work for you, your team, and your business.

Most of all - Learn how to partner, and co-create with your users and customers to drive your product's experience and growth.

Enrolling Now for January 2024 Cohorts - Enrol by January 10th, 2024

I want deep-dive learning and expertise from successful UX professionals who have ‘been there and done that’.

We pride ourselves on giving seasoned UX professionals access to an incredible network of mentors.

Suitable for individual contributors who want to have their voice heard and designs loved, to product managers and executives who want to get more out of their design teams.

Your sessions are bespoke, built around the UX and stakeholder problems you want to solve and matched to relevant mentors.

We also provide team-based mentoring for groups that want to solve specific, complex problems and perform at an even higher level. 


Join UXI on Slack

Meet & ideate with fellow students, designers and mentors around the world.

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Who attends our Courses & Workshops?

Our attendees are new to UX, tech founders, product leaders or part of transformation and innovation teams...


UX Newbies


Product Managers


Graphic Designers


Tech Founders


Innovation Teams

Courses & Workshop Outcomes

  • Achieve UXI Certification
  • Advance Your Career Opportunities
  • Learn to Conduct Product UX Research
  • Validate Product Proposition Faster
  • Learn to Co-Create with Customers
  • Benchmark Competitor UX, CX & UI
  • Map Qualitative and Quantitative insights
  • Conduct Buyer Persona Research
  • Learn UX Workshop Techniques
  • Create Modern On Boarding Experiences
  • Design User Journeys and User Workflows
  • Design Better Software Continiously

Become a UXI Mentor

The UX Institute is recruiting part time experienced UX & Design Thinking Mentors globally.

If you would like to apply to become a member of the UXI Mentorship team, please fill out the quick 5 min questionnaire below.

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Muneeb Arain
Muneeb Arain
Mark was my UX mentor in 2019, since then I have had a few job opportunities in the industry and have really settled in. A lot of his practices are very beneficial and can be seen being used on a day-to-day basis in the real work field. I couldn't be more thankful for his patience and teachings that have helped shaped me to the product designer I am toady. Thanks Mark!
Lauren Hurley
Lauren Hurley
Mark was my mentor for a UX Design course I took through Springboard. He was very helpful and I felt like I learned a lot; he’s also very easy to work with and has great communication skills.
Keon Vines
Keon Vines
As a student of the UX institute I can confidently say that It has prepared me for working in this field. I believe everyone and anyone can benefit greatly by participating the courses offered.
Gregory Prosser
Gregory Prosser
Due to Mark's years of experience in UX, he provides unique, industry-focused advice. While working to sharpen my UX skills Mark instilled confidence in me through encouragement and proper mentorship. Thank you, Mark, for teaching and challenging me to be a better designer. I feel extremely lucky to have had the opportunity to work with you!
Gene Murphy
Gene Murphy
It's been great working with the team here on a lot of different projects including training for corporate teams, early stage startups and guest events to our global community for early stage tech founders. They have a great way of working with their different audiences and I personally always come away learning something new so I would highly recommend getting in touch with the team.
Jake Phillips
Jake Phillips
Mark and UXI have contributed significantly to supporting startups in the ecosystem through his mentoring. He's an active participant at our First Fridays for Startups program and look forward to more of the same.
Steven Yeo
Steven Yeo
Mark is an honest, experienced, and human UX designer. He has helped me gain the knowledge that only comes from years of experience doing UX with real clients - the things that many courses or books often miss. Believing that UX is ever-growing, Mark will never claim himself to be the UX expert; however, his knowledge around the digital world is well worth learning under. Thank you, Mark!
Luke Fitzgerald
Luke Fitzgerald
The support and mentoring I received from Mark was second to none, I now feel more confident to approach complex UX issues and provide a better experience for the users of my own site and those of my clients. Couldn't recommend UX Institute highly enough, a fantastic deep learning experience delivered in such a relaxed and well-structured manner.