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'User Research' & 'SaaS UX Design' certificate courses enrolling now for January 15th 2024 Start Dates.

Take your UX Team to the Next Level

Mentoring for Ambitious, High-Performing UX individual contributors, managers and teams

Live Training & Mentoring sessions cost $249 per session and last 45mins.

Each organisation and project brings a unique set of opportunities and challenges.

This can be related to UX, or wider organisational issues e.g.

  • Have you a manager that you are struggling to get buy-in with?
  • Dealing with an under-performing UX product team member?
  • Dreading an upcoming UX workshop or presentation?
  • Understanding B2B <> B2C user research methods?
  • Afraid you are leading the engineering team down the wrong path?

The UX institute prides itself on providing a network of successful UX professionals who have climbed to, and operated at senior levels in a wide range of companies from complex corporates to high-growth start-ups.

We match by relevance, experience and rigorously validate the feedback you give us on each session.


Our mentors can be matched with teams and groups, or one-to-one mentoring with managers and individual contributors


How It Works

You book a session here

We take that information and process

We line up a relevant mentor who can guide you with your problem


Online Session

You can do a 45 minute session, or (½ day or a full day for teams) with the selected mentor online

Take away the guidance and execute


More Sessions

You can book regular follow-up mentoring sessions after your first session

What Our Mentees Are Saying...


"We have worked with UXI for over four years reimagining UI/UX on our core products. UXI's workshopping, and collaborative design sessions have allowed us build highly usable enterprise SaaS products. UXI have helped us create new product line concepts, new user experiences and interaction models. UXI has played an important part in driving a strong customer experience for our customers."

Fergal Mc Govern

CEO, VisibleThread


"Working with UXI has been a major benefit either personally through my own learning but more importantly through the work achieved with various cohorts of teams from a startup background and corporate background. It goes without saying that working with UXI will end up with the client or cohort understanding the fundamentals as well as having a winning advantage in the core product they offer thanks to their work."

Gene Murphy

Co Founder, Startup Boost


"The UX Institute has delivered multiple educational UX workshops, training and seminars to tech startup cohorts at NDRC “. The content delivered has helped our founders re-focus on customer validation research processes, test hypothesis and get to product MVP state faster. In addition, our founders have learned how to prototype and test much faster. "

Niall Larkin

Programme Manager, NDRC


"We engaged the UX Institute to work with us on a project transforming a traditional client-server desktop product to a SaaS platform. Mark and team were instrumental in getting our prototypes developed and facilitation of best practice approach to in-field testing with customer workshops. I would recommend UX Institute to any firm looking at building out scalable modern SaaS user experiences."

Ronan Brennan

Head of Product, CSS Regtech


"Circit have worked with UXI for over 4 years. UXI has been a crucial partner on ideating and creating initial MVP experiences of our core platform for our customer types. UXI has brought UX, UI and CX SaaS leadership into our platform design and push us to continually improve and implement best practice experience and design"

David Heath

CEO Cirict


"UXI delivered Modern SaaS UX and CX Training to the IOB product team, speaking to platform UX norms, benchmarking and strategy. UXI continue to support and drive UX thought leadership, audits and workshops through the journey of creating our new learning platform. UXI will continue to be a leadership support partner helping us continually evolve and mature core product experiences"

Derek Lawson

Head of Product, Institute of Bankers


"As part of a greenfield project to develop a new platform, I asked UXI to consult with us to help share our thinking on user experience. UXI were a pleasure to deal with and brought us out of the trenches and helped us to think more strategically about what best practice user experience should look like for our domain. UXI went further than their remit and also helped to shape our requirements for developers to ensure best in class user experience was a priority. UXI gave usable, practical guidance that we could apply immediately. I would highly recommend using UXI for any user experience or digital product build project."

Ruth Bailey

Product Leader, Irish Life Health

Mark was one of the lead contributors on our UX bootcamps and masterclasses. He delivered fresh, industry-focused content to equip any learner with the skills and knowledge they needed to succeed in UX. He brought a modern focus to the curriculum covering design around software, digital and SaaS products. His breath of knowledge and practice was evident as he mentored and workshopped with students on everything from the idea conception right up to product launch and beyond. He also taught very robust business and commercial aspects that were invaluable to action-led approach we took to course design. He is a top-notch design practitioner and his energy and teaching style were always focused on the best outcomes for the student. 

Ruth Kearney

Product & Commercial Director Nightingale AI HQ

UX Mentoring Outcomes

  • Course Correct UX Research Workflow
  • Adopt Lean UX Methodologies
  • Build Rapid Static / Coded Prototypes
  • Execute UX Competitor Benchmarking
  • Map and Prioritise Insights to Product KPIs
  • Gain a Holistic View of your Customers Journeys
  • Run in-house Stakeholder UX Workshops
  • Learn how to work with Developers

Mentoring for Teams & Individuals


UX Mentoring For Teams


UX Mentoring for Individuals

Become a UXI Mentor

The UX Institute is recruiting part time experienced UX & Design Thinking Mentors globally.

If you would like to apply to become a member of the UXI Mentorship team, please fill out the quick 5 min questionnaire below.

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Muneeb Arain
Muneeb Arain
Mark was my UX mentor in 2019, since then I have had a few job opportunities in the industry and have really settled in. A lot of his practices are very beneficial and can be seen being used on a day-to-day basis in the real work field. I couldn't be more thankful for his patience and teachings that have helped shaped me to the product designer I am toady. Thanks Mark!
Lauren Hurley
Lauren Hurley
Mark was my mentor for a UX Design course I took through Springboard. He was very helpful and I felt like I learned a lot; he’s also very easy to work with and has great communication skills.
Keon Vines
Keon Vines
As a student of the UX institute I can confidently say that It has prepared me for working in this field. I believe everyone and anyone can benefit greatly by participating the courses offered.
Gregory Prosser
Gregory Prosser
Due to Mark's years of experience in UX, he provides unique, industry-focused advice. While working to sharpen my UX skills Mark instilled confidence in me through encouragement and proper mentorship. Thank you, Mark, for teaching and challenging me to be a better designer. I feel extremely lucky to have had the opportunity to work with you!
Gene Murphy
Gene Murphy
It's been great working with the team here on a lot of different projects including training for corporate teams, early stage startups and guest events to our global community for early stage tech founders. They have a great way of working with their different audiences and I personally always come away learning something new so I would highly recommend getting in touch with the team.
Jake Phillips
Jake Phillips
Mark and UXI have contributed significantly to supporting startups in the ecosystem through his mentoring. He's an active participant at our First Fridays for Startups program and look forward to more of the same.
Steven Yeo
Steven Yeo
Mark is an honest, experienced, and human UX designer. He has helped me gain the knowledge that only comes from years of experience doing UX with real clients - the things that many courses or books often miss. Believing that UX is ever-growing, Mark will never claim himself to be the UX expert; however, his knowledge around the digital world is well worth learning under. Thank you, Mark!
Luke Fitzgerald
Luke Fitzgerald
The support and mentoring I received from Mark was second to none, I now feel more confident to approach complex UX issues and provide a better experience for the users of my own site and those of my clients. Couldn't recommend UX Institute highly enough, a fantastic deep learning experience delivered in such a relaxed and well-structured manner.