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'User Research' & 'SaaS UX Design' certificate courses enrolling now for January 15th 2024 Start Dates.

Enrol by:
January 10, 2024

Live Classes

8 Weeks



Payment Options Available

2024-01-10 07:00:00

Enrollment Closes Soon

Enrol by:
January 10, 2024

Live Classes

8 Weeks



Payment Options Available

2024-01-10 07:00:00

Enrollment Closes Soon

User Research

Self Paced 6 Week Course

Online Classes / 1:1 Mentorship

Accepting May 2024 cohort enrolment now

Apply for your place before January 15th, 2024

Required: 3 - 5 hours per week

Limited seats available

Price: $699

Payment Options Available.


User Research Program Start Dates

The User Research course is part-time and 6 weeks long.

The Next Cohort Starts

January 15th, 2024

Deadline for Applications

January 10th, 2024

Listen, Synthesise & Translate Insights into Product Experiences

This Program is Highly Beneficial For...


Startups & Entrepreneurs


Product Owners & Managers


Marketers & UX Researchers

User Research Program

  • Create user and product research strategies

  • Understand user behaviour on current product
  • Run research led co-creation workshops with customers
  • Learn how to synthesise qualitative & quantitative data

  • Create user interview scripts
  • Learn how to interview users and internal stakeholders

  • Run user research led questionnaires & surveys

  • Analyse, map and prioritise insights for the users & business stakeholder teams
  • Execute ethnography & usability testing sessions with users
  • Educate your team and colleagues with new learnings
  • Learn what users want

Program Outcomes

  • Learn product research methodologies and strategies to apply to your products and services
  • The Professional User Research Program is based on industry methodologies that help startups and corporates validate and create new product and services experiences.

  • Learn how to apply the right research strategies and activities that work for you, your team and your business.
  • Most of all - Learn how to partner, co-create with your users and customers to drive your products experience and growth.
  • We’ve already helped hundreds of entrepreneurs, founders and design students across an array of incubators, industries and countries (and counting).

Limited seats are available. Accepting January 2024 cohort enrolment now. Apply for your place before January 10th, 2024

Partner, Co Create & Generate Insights You Need

Product Strategy Workshop

Customer Co-Creation

Learn to Co-Create with Customers

Facilitate Customer Research Workshops

Create Mixed Methods Research Strategies


Learn User Behaviour

Create User Interview Scripts

Get to the Why of User Behaviour

Design User Questionnaires & Surveys


Working with Qual & Quant Data

Align Quantitative and Qualitative Data

Analyse & Synthesise Insights

Drive Continuous Product Improvements

Professional User Research Program

Program Module Samples

Full syllabus is available on Request.

Module 1

Learn Modern Research Strategies

Understand the Foundational Pillars of User Research

1.0  Introduction to User Research

1.1  Creating Customer Driven Experiences

1.2  Customers / User Inclusion

1.3  Becoming User Led

1.4  The Users Journey / Workflow

1.5  Working with Qualitative & Quantitative Data

1.6  Types of Research Activities

1.7  Mixed Method Research

1.8  Research Tooling (user & stakeholder collaboration)

1.9  How to Include & Educate your Team

By the end of this module you will understand core research strategies and how and where to apply in experience invention / reinvention

Module 2

Give Your Users The Experience They Deserve

Find out What Users Really Desire and Expect From Your Product Experience

1.1  Creating & Executing a Research Strategy

1.2  Your Customers Journey - What's Broken?

1.3  What to Research & Why?

1.4  Creating Feedback Loops

1.5  Understanding Your Buyer Persona Arc

1.6  Structured & Unstructured User Interviews

1.6  How to Conduct User Interviews

1.7  Writing Interview Scripts

1.8  How to Ask Questions & Create Dialogue

1.9  Recording & Note Taking

1.9  Interview Tooling

By the end of this module you will understand how to create a research stategey for your product and create and execute applicable research activities

Full Syllabus Available on Request

Full Syllabus Available on Request.

Book Your Place, Get Started Now

Book Your Place, Get Started Now

Remember: Limited seats are available. The cohort kick-off is every 6 weeks.
We are accepting January 2024 Cohort Bookings Now.
Apply for your place before January 10th, 2024.

One Time Payment

$699 USD
  • UXI Accreditation
  • Lifetime Access to Course & Material
  • Access to Future Updated Course Material
  • 1:1 Mentorship - During Course
  • Access to Mentors Post Course Completion
  • Slack Membership to UXI Research Channel
  • Opportunity to Converse & Ideate with Peers
  • Continuous Design Learning
  • Build Confidence as a Product Researcher

Do Apply For This Course If...

  • You are part of a corporate product team or scaling startup building digital products and services
  • You are working as part of a research or ux team inventing new experiences.
  • You want to understand the customer development process and apply to your products / business.
  • You are a UI Designer, Front End Developer, Startup Founder, Product Designer or Product Manager seeking to apply a fluid research workflow.
  • You can commit to the training, 3 - 5 hours per week, attend weekly mentor sessions, complete course material, webinars and homework.

FAQ / Support

Have Addtionial Questions?

Get the answers you need by speaking to one of our learning advisory team members.